Privacy Policy

Effective date: March 1, 2026

Cactus Wash Systems LLC ("we," "us," or "our") operates the MonsoonOS platform and related websites. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Account information: name, email address, phone number, and business details when you create an account or request a demo.
  • Usage data: pages visited, features used, session duration, and device/browser information.
  • Payment information: processed securely through Stripe. We do not store credit card numbers on our servers.
  • Communications: emails, support requests, and other messages you send to us.

2. How We Use Your Information

  • Provide and improve our platform and services
  • Process payments and manage subscriptions
  • Communicate with you about your account, updates, and support
  • Analyze usage patterns to improve performance and user experience
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers: payment processors (Stripe), hosting providers, and analytics services that help us operate the platform.
  • Legal requirements: when required by law, subpoena, or to protect our rights and safety.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and role-based access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at sales@cactuswashsystems.com.

7. Cookies

Our platform uses essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: